Frequently asked questions


1. How do I open a live account?

Opening a Live Account is very fast and easy. Simply click on ‘Open a Live Account’ in the top-left of any page on our website, or Click Here to reach of Registration Page. Then complete the short form, with your personal details and you are ready to trade. Upon successful completion of the registration form, you will receive an automated email with your Trading Account Number, as well as your personal password.

2. What documents do I need to send after making a deposit?

Please see our Compliance Page for more detailed information about required documentation for Compliance purposes.

In brief, there are 3 types of documents that must be sent:

Proof of Identity – Copy of either Passport, Identification Card, or Driver’s License (must NOT be expired)

Proof of Address – Copy of a recent utility bill with your address on it.

Proof of Payment

If deposit was through Wire Transfer – Please send Copy of Swift Confirmation

If deposit was done through Credit Card – Please send Copy of both sides of your Credit Card

3. In what currencies can I open an Account?

IFX4U offers trading accounts in USD, EUR, and GBP.

4. How do I fund my account?

Funding your account has never been this easy.

If you would like to make a deposit by credit card,simply log in to our website, and click the Deposit button. Enter your card information and begin trading in moments.

There are many additional payment options for your convenience. Please see our Deposits Page for more information.

5. Is there a list of the spreads that you offer?

Yes, Click here to view a full list of our spreads and other trading conditions. IFX4U also offers ECN Accounts, which contain variable spreads that reach as low as 0.3 pips.

6. What is the maximum leverage that I can have in my account?

IFX4U currently is able to provide clients with a maximum leverage of 500:1.

7. How can I change trading conditions on my account?

If you would like to change your current trading conditions, please contact your Account Manager, or send us an email to support@ifx4u.com and we will be happy to assist you with your inquiry.

8. How do I start trading?

You are just moments away from trading on the world’s most exciting financial market. If you don’t already have a live account, you can open one at any time on our Registration Page. Then simply fund your account and start trading immediately. Our representatives are available 24 hours per day to make sure you are in good hands. Please feel free to contact us at any time.


1. Is my money safe?

At IFX4U, we take great pride in building long lasting relationships with our clients. Our integrity is an integral part of these partnerships. Protecting your funds is extremely important to us, and for this reason client funds are never used for company operations. The segregation of client funds placing client funds with the third party major financial institution, segregated from IFX4U’s operating capital.

2. Where are my funds kept?

IFX4U holds all client funds separate from company operations, by using a third party major financial institution.

3. What funding options do offer for deposits and withdrawals?

For your convenience, we offer a wide selection of payment methods. Click here to see a full list of our payment options. Withdrawals are typically provided back to the client through the method in which the deposit was made.

4. How long does it take for withdrawn funds to reach my account?

Withdrawal times vary depending on the payment method. Withdrawals by Credit Card reach the client’s card within 48 hours. Meanwhile, Wire Transfers may take longer, depending on the banks and their execution speeds.

5. Can I transfer funds from my trading account to another client’s trading account?

No, internal transfers from one trading account to another, will only be processed if both accounts belong to the same client.


1. How long can I keep a trade open?

You may keep a trade open as long as you want, without any limitations on the amount of time it is open.

2. What is a Margin Call?

Margin Calls are a service offered by IFX4U, in an attempt to alert traders of low equity levels in their accounts. When a trading account reaches a low level of margin, the client may be in danger of losing the entire portfolio. We attempt to inform you of the situation in your account, in order to assure that you have essential time to take action if desired.

3. What is referred to as the Spread?

The Spread is the difference between the Bid and Ask prices of any asset. Every asset has two live prices at any time. The Bid is the price at which the asset is being sold, while the Ask is the buy price. The spread refers to the difference between the two prices, and this is the commission made by the broker.

4. What are CFDs?

CFDs (Contract for Difference), are contracts between two parties, in which one side agrees to buy an asset from the other. The difference in the price of the asset from the time it is bought and when it is eventually sold, determines the amount of money paid from one party to the other. For a more detailed explanation regarding CFDs, please see our CFD Trading Conditions page.

5. What are the advantages of CFDs?

Trading CFDs can be very advantageous. CFDs include many assets that could otherwise not be traded nearly as easily. This accessibility to various financial markets in one portfolio allows for a much more diverse and potentially prosperous portfolio.

We offer CFD trading on highly traded assets, including Gold, Silver, Crude Oil, Natural Gas, and more. Additionally, traders have access to equity markets, and can therefore take positions on some of the world’s largest and most popular stocks and indexes from around the world. Unlike trading through the actual exchange, at IFX4U you will not be charged commissions or fees, and our spreads are far more attractive as well.